Owner FAQs

A: Click Portal → Owner Portal on our website. First-time users receive an email invite to activate their account — check spam for “Owner Portal Activation.” After setup, you can view statements, download reports and 1099s, approve estimates, update ACH details, and message our team.

Our management fee is 8% of collected rent. When we place a new tenant there’s a one-time $300 lease fee, which covers tenant placement, screening, and lease execution.

Comprehensive background checks, credit reports, income and employment verification, and rental history reviews for every applicant to minimize risk and protect your property.

We coordinate with licensed, insured local vendors. Requests are prioritized by urgency, owners are notified before major repairs, and we focus on cost-effective, long-term solutions.

You’ll receive detailed monthly statements and immediate updates on any significant issues. You also have 24/7 access to our secure Owner Portal.

We document the home at move-in and move-out, perform a minimum annual interior inspection, and complete periodic exterior drive-bys throughout the year in Las Vegas and Henderson. For added assurance—or if risk indicators arise (e.g., repeated maintenance calls)—we’ll schedule a mid-lease interior checkup (about every 6 months).
All inspections are Z Inspector-powered, using standardized checklists and photo-rich reports for clear documentation. Each visit’s findings are posted to your owner portal. Inspections are conducted with proper notice under Nevada law.

We disburse owner proceeds each month between the 10th and 15th, after rents clear and any approved invoices are posted. Your monthly owner statement is issued during the same window.
Note: ACH posting times vary by bank (typically 1–2 business days). Weekends and bank holidays may shift the final posting date.

Most homes lease within 2–4 weeks, depending on price, condition, and location. We use professional photography, premium listings, and targeted digital marketing for speed and quality placement.

Full-service property management for single-family homes, condos, and multi-unit properties: marketing and tenant placement, rigorous screening, lease execution, rent collection, maintenance coordination, inspections, financial reporting, and legal compliance.

Our management fee is 8% of collected rent. When we place a new tenant there’s a one-time $300 lease fee, which covers tenant placement, screening, and lease execution.

Comprehensive background checks, credit reports, income and employment verification, and rental history reviews for every applicant to minimize risk and protect your property.

We coordinate with licensed, insured local vendors. Requests are prioritized by urgency, owners are notified before major repairs, and we focus on cost-effective, long-term solutions.

If you receive an HOA violation notice, simply forward it to us and we handle it from there. We notify the tenant of the violation and the required cure deadline. If the tenant fails to resolve it within the given timeframe, we dispatch a vendor to cure the violation and charge the tenant accordingly — before any fines or fees can be assessed by the HOA. You stay protected, we handle the headache.

You’ll receive detailed monthly statements and immediate updates on any significant issues. You also have 24/7 access to our secure Owner Portal.

We document the home at move-in and move-out, perform a minimum annual interior inspection, and complete periodic exterior drive-bys throughout the year in Las Vegas and Henderson. For added assurance—or if risk indicators arise (e.g., repeated maintenance calls)—we’ll schedule a mid-lease interior checkup (about every 6 months).
All inspections are Z Inspector-powered, using standardized checklists and photo-rich reports for clear documentation. Each visit’s findings are posted to your owner portal. Inspections are conducted with proper notice under Nevada law.

We disburse owner proceeds each month between the 10th and 15th, after rents clear and any approved invoices are posted. Your monthly owner statement is issued during the same window.
Note: ACH posting times vary by bank (typically 1–2 business days). Weekends and bank holidays may shift the final posting date.

Yes. We provide market-specific rent analyses for Las Vegas and Henderson and advise on strategic upgrades to attract quality tenants and raise returns.

Most homes lease within 2–4 weeks, depending on price, condition, and location. We use professional photography, premium listings, and targeted digital marketing for speed and quality placement.

Yes—if they’re licensed and insured. We can coordinate with your preferred vendors or our vetted local network.

Professional management saves time, reduces stress and liability, and helps maximize returns. We handle screening, rent collection, maintenance, compliance, and strategy—grounded in local Las Vegas–Henderson experience.

Schedule a Free Rental Analysis. We’ll assess your property, align on goals, and provide a custom management plan to maximize ROI.

Z Inspector is a third-party digital inspection platform we use to create consistent, photo-rich, timestamped reports at move-in, mid-lease, and move-out. It improves documentation, reduces disputes, and keeps owners fully informed via the portal.

AppFolio is the cloud-based software that powers our Owner and Resident Portals. It centralizes payments, maintenance requests, statements, documents, and messaging—so everything is organized and easy to access from any device.